CCP's Soundwave, Tallest and Greyscale are part of Team Best Friends Forever (Team BFF), a dev team dedicated to actively targeting the 'little things' - tasks that need to be addressed but invariably end up on the backburner in large-scale or long-term projects. In this video, they share how 'Little Things' came about and what their plans are for this release.

CCP Greyscale explains the improvements to the overview and the new settings introduced to aid both veteran and new players. Soundwave follows up with news about the changes made to agents in order to deliver more appropriate missions to the players.